How much will I be charged for shipping on my order?
We charge shipping costs according to the prices in the table.
| USPS First-Class Package | |
| Orders amount<$39.99 | $3.99 |
| Orders amount>$39.99(included) | Free |
When will my order arrive?
In most cases, orders will be delivered to you within 3-8 business days.
Please note that delivery of products may be delayed due to inclement weather and stock availability.
Do you accept orders outside the continental United States?
No, we do not accept orders outside of the continental United States at this time.
What is the processing time for orders?
We will process paid orders within 1-2 business days. Orders paid before 5:00 pm (EST) Monday through Friday will usually be shipped the same day, orders placed after 5:00 pm (EST) will be shipped the next business day, and all orders placed on weekends and holidays will be shipped on the next business day.
What if my order is always being processed?
If your order is still being processed within 7 business days of payment, please contact us at contact@dpartificialflowers.com and provide us with your order number and other information, and we will arrange a reshipment or refund for you.
What if my order keeps going in transit?
If your order is still in transit within 45 business days of shipping, please contact us at contact@dpartificialflowers.com with your order number and other information and we will arrange a reshipment or refund for you.
What if my package is lost?
If your package is lost in transit, please contact us at contact@dpartificialflowers.com and provide the appropriate evidence, and we will help you negotiate with the logistics company.
Do I have to pay taxes on the order?
Dpartificialflowers is not responsible for any duties and taxes that apply to your order. All charges (duties, taxes, etc.) collected during or after shipment are the responsibility of the customer. Any consequences arising from the customer’s refusal to pay taxes will be fully borne by the customer.